Research Survey Information
Personal information provided to Clarity Research is confidential. This data is combined with information gathered from other survey participants and is reported in aggregate. At times survey responses may be tied to other customer information that is provided by the client sponsoring the survey, and used for segmentation or analytical model building.
Clarity Research Survey Web Site
Respondent information is safeguarded on secured systems and is used only for the purpose stated. In order to respond to an inquiry, an email address or other contact information may be requested when we are contacted through firstname.lastname@example.org. This information is shared with Clarity Research employees on a need-to-know basis only.
Email Addresses and Communication
Clarity Research may have email addresses in its email system or data files that are acquired through clients who have provided email addresses for research purposes.
Clarity Research uses email as a means of communicating to known clients and respondents. The following processes are used to ensure SPAM is not sent along with emailed survey invitations:
Company or client is clearly identified
Company contact information is provided
Removal option of future email research invitations
Clarity Research is not in the business of sales or resale, and therefore no respondent emails will be utilized for any sales or marketing purposes. Email addresses are used strictly for research purposes and on an individual project basis.
Disclosure of Personal Information by Clarity Research
Under certain circumstances, Clarity Research may be required or permitted by law or court orders to collect, use, and/or disclose personal contact information. Under these circumstances, notice of disclosure may not be required.
Individual respondent information will be reported in aggregate only and is not to be published with any method of linking data to said respondent.
Access to Clarity Research Data
Only authorized Clarity Research employees, vendors, contractors or partners carrying out authorized business functions are permitted to access Clarity Research databases.
Vendors, contractors, or partners who have access to survey information in connection with providing services for Clarity Research are required, at a minimum, to sign a confidentiality agreement. The use of this information for any purpose other than to carry out the services performed for Clarity Research is not permitted.
Clarity Research employees are bound by company policy regarding confidentiality in which they agree to keep all project and respondent personal information confidential. Employees who violate this agreement are subject to disciplinary actions, including termination when appropriate.
Respondent Information Security
Clarity Research is committed to keeping personal data secure and will take all reasonable precautions to protect personal information from loss, misuse or alteration. Data stored on internal network servers are protected by firewalls and other appropriate security mechanisms.
Additionally, Clarity Research does not employ an archiving routine with respect to customer/respondent information. Respondent survey data will remain in system archives, however, customer contact lists specifically are removed from Clarity’s servers 1 year from the date of use.
No method of transmission over the internet, nor method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect personal information, we cannot guarantee its absolute security.
Changes in This Privacy Statement
Clarity Research LLC
192 Eagle Point Dr
Brevard, NC 28712